Sometimes Money Doesn’t Solve the Problem

14257622_10154479409991449_762384607903835391_o

Last week I took a bit of a swan dive (I’ve not been talking about it because I’ve been too busy recovering/living life as best you can with a massive hole in your lip and nose). It was an accident but it also wouldn’t have occurred had the road I been walking had been paved properly. My foot caught in the bad paving and down I went like a sack of bricks. The physical scars are healing but the psychological ones are still there and have reopened my personal issue with depth perception and falling over.

Upon telling people about the whole incident, I got two distinct suggestions from a variety of friend-level sources. Can you guess which one was from the disabled folk and which from the non-disabled?

“You need to contact the council, explain what happened and tell them they need to pave the road properly.”

“You should retain a lawyer!” (Pause for, from me: “With what?” and “Hahahahahah”) “And sue the bastards!”

Technically both these statements are correct: I was severely injured, my glasses have been damaged to the point where I’d like to replace them and my headphones too, because there’s now a massive keyed indentation in the back of the volume controls. I’m sure this means said headphones will last much shorter a life than they usually do.

Oh and I could actually sue them … Could being the operative word.

Perhaps it’s my world view, or my knowledge of how broke our councils are, but I won’t and never intended too.

I just intended to raise the issue and ask for the road to be re-paved properly, with asphalt, not concrete.

Now everyone who said these statements, or variations thereupon, did so because they care and were mortified by the image I posted of me, post-accident, bleeding on a bus.

This one:

14224737_10154457246816449_5042665117165819785_n

I took this mainly so I could see how badly I’d been damaged (there are no mirrors on buses). I was also in shock at the time, hence the glazed eyes, and had a whopping concussion. Also some small part of me knows when you have an accident this bad, you document it.

On Monday I did what I’d always intended to do and rang the council, within a few minutes of using the ‘blind woman with a guide dog’ card and explaining the depth of the damage to my nose, my lip, my pride and other parts of me which are now healing nicely. I got the City Council (who maintain the particular road which tried to kill me) to start an insurance claim (which will be handled by the Council Council). I explained, knowing how broke our councils are, that money wasn’t my ultimate goal, other than to replace what was damaged/cover the cost of the extra medication and emergency supplies I had to buy in order to keep on healing nicely.

All I really wanted was for them to pave the road so this doesn’t happen to other people.

Ironically, I know from experience, that sometimes a pay off is much, much easier.

So why, you ask, is this post headed by shiny Odeon guest passes?

A few months ago, Marie plus kids and Mhairi and I, plus dogs, went to see Ice Age: Collision Cause. We all like animated films and Marie had a groupon for five people. It was a free-ish trip out to watch a kid’s movie and (as a film) it was a fun couple of hours. Not the best movie but the Neil deGrasse Tyson cameo made it for me. Totally worth it.

Anyway, we experienced one major problem: the sound.

Both Mhairi and I are stupidly sensitive. I know it’s technically a myth that your senses compensate when you lose one. Except it’s not that: we pay more attention and, when you’ve had eye conditions for your entire life you get pretty good at hearing specifics like a bad baseline or something which is just too loud. I have autism so prefer to artificially blunt my hearing, most of the time, with music and earbuds. It allows me to distract myself enough to be able to focus on functioning and using my remaining sight, as well as ignoring crowds of people.

Mhairi can’t do that and she, and Bramble, were in physical pain for most of the film. Even Marie, who was for the purposes of this argument, our control group, agreed it was too loud. We assumed it was down to the work being done on the cinema over the summer but resolved to bring it up, because the cinema staff are probably, by this point pretty desensitised. So, afterwards, we hailed a manager and explained there was a problem with the volume in that particular screening room. We’ve seen perhaps a dozen movies in other ones with no issue but that one is just set to VERY loud.

We were instantly given passes and gently fobbed off. So we left, have been spending the passes very economically, to see a lot of films (including Finding Dory in the same screen and, not realising it, we both questioned if it was too loud). Yesterday we used our last one to see Kubo and the Two Strings . It was only when we got into the movie that we realised it was still loud, though this time both of us had audio description headsets the volume was still far too high.

The movie was awesome and I loved it, used to the sound and able to cope with it probably because I love shamisen music and a good movie soundtrack makes everything a little easier to deal with. Mhairi had to nearly deafen herself in order to hear the audio description track so afterward, we conferred, I realised it was the same screen, and so we went to Deal With This.

Dealing with something is when disabled people finally lose their rag, politely, and decide, something needs to be done and ‘no’ or being fobbed off is not going to happen. I let Mhairi take this one because she’s good at being politely annoyed and is the one which the much more sensitive hearing. We explained the problems had and while passes were appreciated, we weren’t actually doing it for free movie tickets. There’s a problem and I’m dying to get a Limitless card, explained I, so I want to give you my custom but we, because there’s always two of us, don’t want to have to worry about being forced to use one screening room out of perhaps 20 which is going to make us ill because of the sound.

This is the thing: most people who have a disability don’t want money or empty promises (though with Mhairi on the case Odeon is going to fix this, I’m certain of it).

We just want to get the problem solved as soon as possible.

Yes the passes are nice but they’re like a band aid for my nose, just a temporary patch and not a fix for the problem. A fix is all we want, especially as me and my companions have become regular and enthusiastic movie goers.

Here’s hoping, then, on both fronts, that the actual issue is addressed and sorted.

Because that would be nice.

Please follow and like us:

1 thought on “Sometimes Money Doesn’t Solve the Problem

Leave a Reply